787-507-5039
ABOUT US
IT Consultant Group is a company created by a telecommunications professional with 15 years of experience in the industry. Our main goal is to overtake the fire and day to day consuming tasks of the Operations Group and provide the Managers with time to prepare, plan and take their companies to the next level while complying with their internal customers SLA. IT Consultant Group can provide services of Structured cabling, MSP, MSSP, project management, on project basis, Service desk, Risk assessment and analysis.
OUR SERVICES
HELP DESK AS A SERVICE
Remote technicians will work on tier 1 calls and service tickets.
On site full time or on call service technicians.
RMM and proactive monitoring of devices in the network.
Patch management for all desktop, laptops and servers.
Ticketing system that measures agreed SLAs.
Network systems documentation available at your fingertips.
Employee Training taking your internal staff to the next level.
SECURITY SERVICES
•24 / 7 Support and monitoring of the network and endpoints.
•Design, configuration , project management and implementation of security projects.
•Vulnerability Assessments, breach .monitoring, HIPAA, PCI, NIST compliance reporting.
•Anti-virus software, anti-ransomeware software.
•ITIL based framework.
•Endpoint management and security policing in endpoint.
•Dark web domain monitoring.
PBX SERVICES
•24 / 7 Support and monitoring of the PBX.
•Design, configuration , project management and implementation of PBX projects.
•On call support for PBX issues.
•Change management.
•ITIL based framework.
•SIP interconnection with multiple devices and sites.
NETWORK SERVICES
•24 / 7 Support and monitoring of the network.
•Design, configuration , project management and implementation of network projects.
•On call support for network issues.
•Change management.
•ITIL based framework.
•Services include but not limited to Routers, switches, WiFi, load balancers among others.
TELECOM SERVICES
•Telecommunications consulting services.
•Carrier monitoring 7x24.
•Carrier vendor management.
•Software vendor management.
