Like having your own in-house IT Manager

Help Desk

• Remote technicians will work on tier 1 calls and service tickets.

• On site full time or on call service technicians.

• RMM and proactive monitoring of devices in the network.

• Patch management for all desktop, laptops and servers.

• Ticketing system that measures agreed SLAs.

• Network systems documentation available at your fingertips.

• Employee Training taking your internal staff to the next level.

Security Services

• 24 / 7 Support and monitoring of the network and endpoints.

• Design, configuration , project management and implementation of security projects.

• Vulnerability Assessments, breach .monitoring, HIPAA, PCI, NIST compliance reporting.

• Anti-virus software, anti-Ransome ware software.

• ITIL based framework.

• Endpoint management and security policing in endpoint.

• Dark web domain monitoring.

PBX Services

• 24 / 7 Support and monitoring of the PBX.

• Design, configuration , project management and implementation of PBX projects.

• On call support for PBX issues.

• Change management.

• ITIL based framework.

• SIP interconnection with multiple devices and sites.

Network Services

• 24 / 7 Support and monitoring of the network.

• Design, configuration , project management and implementation of network projects.

• On call support for network issues.

• Change management.

• ITIL based framework.

• Services include but not limited to Routers, switches, WiFi, load balancers among others.

Telecom Services

• Telecommunications consulting services.

• Carrier monitoring 7x24.

• Carrier vendor management.

• Software vendor management.